Delivery FAQs

Although we will do our utmost to ensure that your magazine is delivered around the same time it is available in the shops it is possible, on some occasions, it may be unavoidably delayed. We therefore ask that you please allow an extra 5 days for delivery before contacting us. If we are aware of any potential delivery delays we will send an email to all affected subscribers informing them of the delay   If after 5 days you are yet to receive your issue, you can request a replacement issue or a subscription extension by contacting us on bauer@subscription.co.uk.   Delays can be caused...

Delivery of print magazines to subscribers outside of the UK takes up to 21 working days (excludes weekends and Public Holidays).*Excluding USA*Deliveries to the USA – Deliveries to the USA are made via sea freight. This means that magazines can take between 6-8 weeks to be received from the date of publication.

If you have purchased one of our special editions or single print issues, your purchase will be processed and delivered within 2-5 days for orders within the UK and 10 days for orders outside of the UK.Digital editions of the above, can be downloaded immediately, and details are sent via your order acknowledgement email.Please note that none of our apps are compatible with PC or Apple laptop/desktop computers, or Nook or Kindle Fire devices.

Due to the closure of postal offices and delivery couriers, we ask you to allow an additional 10 working days for your magazine to arrive over bank holidays.

We apologise if you have received a damaged issue in the post. Regrettably, this is something that is out of our control. However, you can request a replacement issue or a subscription extension by contacting us on bauer@subscription.co.uk.