FAQ Search Results

How to access my digital magazine?

If you already have a MyAccount or App account, simply download the app and log in. You can find the links to all our apps Here (it is best to open this link on your smartphone or tablet device). If you are a new customer without an existing MyAccount or App login, you will need to download the app and create an account before logging in. You can select ‘create an account’ in the app menu section. Please use the same email address you used to purchase your subscription with. If you have any problems logging in, you may need to reset your password or alternatively, please...

Will I be able to keep digital content I have purchased after I cancel my subscription?

If your subscription is active, you’ll be able to access all content in the app. But if you cancel, from the expiry date of your subscription, you will lose access to all content and any related member benefits and rewards. Note: Customers who purchased a subscription or single issues prior to our major update released in March 2022 should contact our support email if they are unable to access digital content they purchased historically - appsupport_uk@bauermedia.com.

What platforms/devices are your digital magazines currently available on?

Nearly all our titles are currently available on both Apple and Google Play Apps.You can view more info on our digital magazine help pages here. Please note, you can read your Great Magazines digital magazine subscription on a maximum of FOUR unique devices. If you exceed this, your account may freeze. In the event of this happening, please email bauer@subscription.co.uk for assistance. Please ensure you include your unique customer number as well as which device/operating system you are using and outline the problem you are experiencing. All queries will be responded to within five working days...

How to log into the app?

To access your issues, you’ll need to login to the app with your email address and password. 1) Launch the app 2) Tap ‘Login’ icon in the top of the screen 3) Enter your email address and password 4) Tap the Log In button 5) You'll now be taken back to the home page, where you can access your content

Will I still have access to my digital issues if I switch to another device?

Yes, you will if you are an active subscriber. If you switch to another device, simply download the app again and log into your existing account.