FAQ Search Results

You might want to consider removing some previously downloaded issues to free up space on the device’s storage. To do this, please: Launch the app and login Click ‘Archive’ On the top right-hand corner, Click ‘Magazine View’ A drop down will appear, click ‘My downloads’ Click on the grey ‘X’ on the top right of the issue you want to delete You will still be able to read that issue in the future. You’ll just have to download it again at a later date if you wish to read it when not connected to the internet.

The login section of the app is for customers who have bought issues or a subscription via our own Great Magazines website. It is NOT for customers who have purchased issues via Apple iTunes or Google Play Wallet. If you are a Great Magazines customer and you are trying to login but it’s failing, with the app telling you it doesn’t recognise your password, or email, then the best thing to do is get in touch with the Great Magazines customer service team, who’ll be able to look at your specific account and tell you what’s going on. This is how to get in touch with them: Email bauer@subscription...

Yes, but we do NOT recommend it. Some of the file sizes are large and this will use up a lot of data. Depending on the data deal you have with your network supplier, you may be charged to download over a mobile data network. This cost could be considerable. Also, if you’re abroad, we would definitely not recommend downloading over a mobile network. Our advice would always be to ensure you download over a safe and secure WiFi network – the better the speed of the connection, the faster your download will complete.

Yes! Just make sure you download them fully first over a good WiFi connection. Once downloaded, they will store on your device and can be read offline.

You’ll need to speak with the Great Magazines support team, who may need to reset your account. You can get in touch with them via bauer@subscription.co.uk