I'm trying to log in to the app, but its not letting me... what's gone wrong?

The login section of the app is for customers who have bought issues or a subscription via our own Great Magazines website. It is NOT for customers who have purchased issues via Apple iTunes or Google Play Wallet.

If you are a Great Magazines customer and you are trying to login but it’s failing, with the app telling you it doesn’t recognise your password, or email, then the best thing to do is get in touch with the Great Magazines customer service team, who’ll be able to look at your specific account and tell you what’s going on.

This is how to get in touch with them:

1. Email bauer@subscription.co.uk
2. Give your full name and the title of the magazine you’re trying to access
3. Include your customer number and/or post code
4. Outline what the problem is and what the app is telling you. Including any screenshots if possible.